According to a survey by Park Associates, just one in five users (21%) are satisfied with videos they download from the Internet.
The definition of downloaded videos, Parks says, can be anything downloaded from peer-to-peer networks like LimeWire or BitTorrent, which are usually illegal DVD rips of or TV shows. It can also mean legitimate movies or shows like those available for purchase from iTunes.
The data was broken down between “Video Downloaders Not Using P2P Networks†and “All Video Downloaders.†See the chart below:
Interestingly, the percent of satisfied users jumps from 12% to 21% when counting all downloaders including those using legitimate services. Users downloading video from peer-to-peer systems are likely to be unsatisfied with the quality of the video, since they are usually lower-quality than legitimate pay services.
Here’s a quote from the Parks’ press release:
“People don’t see a reason to use video downloading services,†said John Barrett, director of research at Parks Associates. “Sure, it saves a trip to the video store, but it takes longer, looks worse, and you end up watching it on a 17†screen. No wonder consumers are dissatisfied with the experience.â€
However, that’s not always the case. A growing number of movies available on BitTorrent are DVD quality because they are actually DVD rips, with very little compression. Users can specifically search for DVD-quality files, rather than go for lower-quality Divx encoding, for example.
Searching for something like “Spider-Man ISO†will bring up high-quality DVD rips saved in ISO format, which makes it easy to burn it back into a DVD. Once you burn it into a DVD, it’s practically indistinguishable from the original DVD since it comes with chapters, titles and all the special features. The downside is that a) it’s illegal since DVDs need to be ripped of their copy protection and b) ISO files are huge.
Full-length movies encoded with Divx are usually 650MB, while ISO files are usually 1.2GB. That’s double the size and a big difference in downloading time, but a huge difference in quality.
Anyway, I suspect that many people aren’t using ISO files anyway. Only hard-core users who love quality video would take the time to download an ISO, burn it onto a DVD then watch it (either on a TV or computer).
One more point. Despite what Parks says, I think it’s possible that people taking the survey may not have known the difference between downloaded and streamed video. Lots of people don’t know the technical differences and wouldn’t be able to accurately define what “streaming†is.
I know, because I used to work for a company (and website) called Streaming Media (and wrote a book), and I always had to explain what “streaming†meant.
But perhaps consumers are more savvy about video now that we’re in the age of YouTube. Until I see the entire report this data is based on, I wouldn’t use these numbers anywhere or put much weight to them.
Bonus data:
- 16% said the selection of online videos is good
13% said video downloads are sold at a reasonable price.
Less than one in five people said they would download videos again in the future.
Technorati Tags: online movies, itunes, bittorrent, peer to peer, Internet movies, streaming, streaming media
Popularity: 20% [?]


